What Our Customers Say
Jatana helps people. People talk about Jatana.
Happiness Members Officer Europe
CEO of BetterNow
Customer Service Manager
We also love to see how Jatana gets better and better in suggesting the right macro over time: the accuracy of the suggestions is quite astonishing.
Stocard Customer Support Manager
Customer Success Stories
Learn how Jatana is helping companies deliver outstanding customer support.
XPLORA saves 30% on AHT with Jatana’s suggested replies
Prior to implementing Jatana’s suggested replies, the company ran a dedicated team to manually answer questions that, in 95% of the cases, required the same 5 macros (or ‘template answer’).Read more
Bloomaker boosts productivity by 25%
Prior to implementing Jatana’s suggested replies, the company had a small team to manually answer questions.Read more
A Zendesk Technology Partner
Jatana is also a selected company for the Zendesk Startup Program at Station F